At QualIT One, we take a proactive approach to perform routine Preventative Maintenance on devices we support. Its a win win approach, that significantly reduces trouble tickets from customers and causes minimal unplanned interruptions. We are always available to troubleshoot your technical issues. Our Remote Desktop Support offers a suite of services in support of computers, phone systems, office equipment, desktop and cloud applications, and mobile devices. We also manage physical deployment of new equipment in your office.
Key day-to-day desktop support services include configuring and maintaining computers, laptops, printers, copiers, and other peripheral equipment. Other key desktop support services include troubleshooting issues with network connectivity and mobile devices. Our Desktop Support also provides the critical system and network connectivity necessary to ensure little to no disruption for your organization.
QualIT One offers free initial consultation for potential clients. This evaluation includes an eight-hour pro bono engagement for current state and ideal future state analysis for the following topics:
IT Service Management
Business Process Management